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A-LevelBusiness StudiesBusiness and its environment9609/31 · May/June 2018 · Q316 Marks

Discuss the likely advantages and disadvantages to PGP of the proposed delayering of its organisational structure.

  1. (a)Discuss the likely advantages and disadvantages to PGP of the proposed delayering of its organisational structure.[16]

Mark scheme

Marking points from the official mark scheme (May/June 2018). The mark or mark type is shown in brackets.

  1. [Knowledge] Removing levels of hierarchy; cuts management numbers, increases span of control; reduces chain of command.
  2. [Application] Structure not really changed since privatisation; profit motive requires cost cutting and more flexible structure; more outsourcing will allow further delayering.
  3. [Application] Workers being paid a lot more now should be prepared to take more responsibility.
  4. [Analysis] Opportunities for delegation and increased accountability
  5. [Analysis] Improved communication as a result of shorter chain and scope for job enrichment.
  6. [Analysis] Motivational effects of these changes – compared with the uncertainty and loss of security that they might cause.
  7. [Analysis] PGP - greater need for flexibility in changing times e.g. oil price down and increased use of renewables. PGP needs to cut costs to improve ratio results/performance.
  8. [Evaluation] Will removing two levels be enough?
  9. [Evaluation] How will the changes be managed and communicated?
  10. [Evaluation] Will different numbers of levels be appropriate in different departments?
  11. [Evaluation] Need to reconsider whole organisation structure?
  12. [Evaluation] How will proposed expansion into A/B options impact on organisation structure?
  13. [Evaluation] Is delayering a sufficiently significant change to the structure?

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About this question

Topic
Business and its environment, A-Level Business Studies (syllabus 9609). Structured question, 16 marks.
Source
A-Level Business Studies, May/June 2018 Paper 3 Variant 1, question 3.

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