Design a study using an interview to investigate levels of job satisfaction following a job rotation.

Mark scheme

Marking points from the official mark scheme (Feb/Mar 2018). The mark or mark type is shown in brackets.

1. Marks: use generic levels of response 'Design a study' question part (a).
2. Additional: Candidates should design the study showing evidence of design features appropriate to the named method. The named method is: interview.
3. Typical features: Questionnaires/Interviews: type, setting, example questions. Scoring/rating scale, analysis of responses.
4. Typical features of research methodology: sampling technique and sample, type of data, ethics, reliability, validity, data analysis.
5. Marks: use generic levels of response 'Design a study' question part (b).
6. Note: If only methodological or psychological explanation is provided max 5 marks
7. Candidates are expected to explain the reasons for the suggested design in part (a). Explanation should be both psychological and methodological. Psychological to include appropriate theory or research.
8. Syllabus: theories of job satisfaction: techniques of job design: enrichment, rotation and enlargement.
9. Additional: candidates are expected to justify their decisions or evidence presented regarding the design made in answer to question part (a).
10. Psychological: job rotation is where workers are moved from one task to another to avoid boredom. This may be done on a daily, weekly or even a monthly basis depending on the task.
11. job enrichment is where workers are given more responsibility in the task they do. This may also include redesigning the task (as they are the user, the expert) or it may involve being responsible for a team of workers completing a task.
12. job enlargement allows workers to take on additional and more varied tasks. No change in responsibility or involvement but an increase in workload.
13. Methodological: explanation of method using typical features as above.