A-LevelPsychologyOrganisational psychology9990/41 · May/June 2019 · Q1212 Marks
‘There are no positive outcomes of group conflict.' To what extent do you agree with this statement? Use examples of research you have studied to support your answer.
- ‘There are no positive outcomes of group conflict.' To what extent do you agree with this statement? Use examples of research you have studied to support your answer.[12]
Mark scheme
Marking points from the official mark scheme (May/June 2019). The mark or mark type is shown in brackets.
- Marks: use generic levels of response in table C.
- Syllabus: positive and negative effects of conflict
- Most likely (any other appropriate responses should be credited):
- For: (all outcomes are negative)
- Individuals may make less of a contribution
- Individuals might begin to distrust others
- Conflict might harm group cohesiveness.
- Against: (no, there are positive outcomes)
- Conflict can energise a group: 'wake it up', stimulate it into action
- It can reduce complacency perhaps avoiding groupthink
- It can increase decision-making quality
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