Read the following text, which is an article about robots in the workplace.

Mark scheme

Marking points from the official mark scheme (Feb/Mar 2023). The mark or mark type is shown in brackets.

1. [10] Mark according to the levels of response marking criteria in Table A.
2. [Guidance] The comments below are illustrative and are not intended to be exhaustive. Candidates may make other valid comments that should be credited.
3. [Criterion] form, audience, purpose, style, conventions, language and structure will be appropriately adapted to suit task
4. [Criterion] content may include personal opinion, anecdote, argument, as well as other relevant ideas
5. [Criterion] tone will be used to have an impact on the reader and to create an effect.
6. [15] Mark according to the levels of response marking criteria in Table B.
7. [Guidance] The comments below are illustrative and are not intended to be exhaustive. Candidates may make other valid comments that should be credited.
8. [Guidance] Candidates may organise their response in any appropriate way. They are not required to focus on form, structure and language in separate sections.
9. [Guidance] Candidates might compare and analyse the following:
10. [Form Criterion] the typical text conventions used in the original article and the candidate's own speech
11. [Form Criterion] the ways in which the different purposes affect the content and style of the two texts
12. [Form Criterion] the ways in which the article and the speech appeal to their respective intended audiences, e.g. through the tone and register used in each text
13. [Form Criterion] any other relevant aspects of the form of the two texts
14. [Structure Criterion] the ways in which headings and short/long paragraphs or sections are used in each text
15. [Structure Criterion] the way the article develops the increasing pressure on care facilities
16. [Structure Criterion] the way the article references different experts who share the same perspective on the use of robots
17. [Structure Criterion] the way that the article ends with a repeated reassurance of the same perspective
18. [Structure Criterion] any other relevant structural features in the texts
19. [Language Criterion] references to experts in the field - quotations from authoritative figures e.g. Vic Rayner, the executive director of the National Care Forum, Dr Chris Papadopoulos at the University of Bedfordshire, Dr Sanjeev Kanoria, Advinia Healthcare
20. [Language Criterion] factual information about the robots e.g. hold simple conversations and learn people's interests, move independently and gesture with robotic arms and hands, costs about £19 000
21. [Language Criterion] lexical fields of care requirements, robotic features, support etc e.g. initiate rudimentary conversations, company, play residents' favourite music, teach them languages, and offer practical help including medicine reminders; their conversations feeling superficial and lacking 'richness'; routine care of vulnerable people to reduce anxiety and loneliness
22. [Language Criterion] positive and reassuring language e.g. boosted mental health, practical help, significant improvement, deeper and high-quality relationships
23. [Language Criterion] vocabulary indicating limitations e.g. rudimentary, small, feeling superficial, lacking richness, distracting
24. [Language Criterion] repetition to reinforce the point e.g. not intended to to explore the relacement of human carers, not directly lead to job cuts, not likely to replace staff, no one is talking about replacing humans, not be seen as part of a frightening futuristic vision
25. [Language Criterion] the repeated use of facts and figures e.g. 120 000 vacancies, 15000 people are over 100 years of age, £2.3m research project
26. [Language Criterion] any other relevant language features used in the texts.