O-LevelCommerceConsumer protectionMay/June 2011Paper 1 Q101 Mark
Four customers have bought perfume from a department store. In which of these situations would the customer not be protected by consumer protection legislation?
AThe customer complained that the packaging of the perfume was damaged.
BThe customer dropped the bottle of perfume just after she had paid for it.
CThe customer found an insect inside the perfume bottle.
DThe customer said that the perfume did not smell the same as her last bottle of the same perfume.
✓ Correct Answer
The correct answer is B. This question tests the candidate's understanding of consumer protection within the Commercesyllabus. The examiner's mark scheme requires...
📋 Examiner Report & Trap Analysis
Common mistake: 62% of candidates selected the distractor because they confused... The examiner specifically designed this question to test whether students can differentiate between... To secure full marks, candidates must demonstrate...
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