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A-LevelBusiness StudiesHuman resource management9609/31 · Oct/Nov 2022 · Q316 Marks

Evaluate the likely impact on AP of the introduction of the new employment legislation (lines 58–62).

  1. Evaluate the likely impact on AP of the introduction of the new employment legislation (lines 58–62).[16]

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2022). The mark or mark type is shown in brackets.

  1. [K] General points about labour legislation.
  2. [K] Trade union and collective bargaining.
  3. [K] Hard and soft HRM.
  4. [K] Temporary contracts.
  5. [K] Authoritarian management style.
  6. [K] Factors affecting motivation.
  7. [App] Existing organisational structure is hierarchical with functional departments.
  8. [App] Strict guidelines for managers, centralised decision making (hard HRM).
  9. [App] AP's low costs, loss of ineffective employees, reputation for high quality products.
  10. [App] The impending introduction of three areas of legislation – allowing TUs, asking business to demonstrate cooperation between management and workforce and implement a policy for diversity and equality.
  11. [App] Use of the six points the HR manager has noted: Employees refusal to work overtime.
  12. [App] Use of the six points the HR manager has noted: Legal challenges to holiday and sick pay terms and conditions.
  13. [App] Use of the six points the HR manager has noted: 28 unfair dismissal appeals.
  14. [App] Use of the six points the HR manager has noted: Complaints about authoritarian managers who never listen to employees.
  15. [App] Use of the six points the HR manager has noted: 40% increase in temporary employment contracts.
  16. [App] Use of the six points the HR manager has noted: Many female employees leaving due to low pay and lack of promotion opportunities.
  17. [App] Planned merger with SC with its more decentralised structure.
  18. [An] Linking likely effect of the new legislation to any of the points noted by the HR manager and the consequential impact on AP.
  19. [An] Change will require time and training and this may increase costs.
  20. [An] May need managers to operate a softer HRM approach which may require training, taking time.
  21. [An] Existing difficulties indicate time for change to move into in line with the new laws.
  22. [An] Managers and directors have to plan for change while continuing work which will add to workload and may cause demotivation and affect efficiency.
  23. [An] Management/employee relations will change and this may increase motivation which may increase productivity.
  24. [An] If merger with SC goes ahead the new organisation is likely to be more in line with new legislation.
  25. [Eval] Judgement regarding possible extent of changes needed for compliance.
  26. [Eval] Some managers unable to change to a softer HRM approach.
  27. [Eval] Employees and managers will have to change attitudes.
  28. [Eval] No guarantee that beneficial effects will happen.
  29. [Eval] Change management will be vital for successful implementation.
  30. [Eval] If SC merger goes ahead the expertise and experience from SC will more easily enable meeting new legislation requirements.
  31. [Eval] If the SC merger goes ahead, will SC staff leave/redundancies be made from either firm, which could impact meeting new legislation requirements, at least in the short term.

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 16 marks.
Source
A-Level Business Studies, Oct/Nov 2022 Paper 3 Variant 1, question 3.

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