Analyse the advantages to QH of its HRM policy.

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2019). The mark or mark type is shown in brackets.

1. [0] Examiners note: Disadvantages should not be rewarded
2. [0] Examiners note: Benefits should relate to QH, not, e.g. to employees or other stakeholders
3. [1] Knowledge: HRM Policy, Supportive HRM culture and general advantages
4. [1] Knowledge: Democratic/paternalistic leadership
5. [1] Knowledge: Soft versus hard HRM and general advantages of soft HRM
6. [1] Knowledge: Team working and advantages
7. [1] Knowledge: Employee training and advantages
8. [1] Knowledge: Meaning of self-motivation
9. [1] Knowledge: Employee involvement and advantages
10. [1] Knowledge: Employee payment policy and advantages
11. [1] Application: Soft HRM approach of QH management shown by workers choosing own team leaders, etc.
12. [1] Application: Could include specific reference to team working to manufacture house kits
13. [1] Application: Supportive culture, training, selection procedure, ideas box, team bonuses
14. [1] Analysis: Motivation leading to increased efficiency, higher quality, deadlines met
15. [1] Analysis: Personal interest by Min leads to greater commitment, less labour turnover
16. [1] Analysis: Good training leads to lower wastage rates, lower labour turnover
17. [1] Analysis: Bonus payments encourage faster working leading to customer satisfaction
18. [1] Analysis: Ideas box leads to lower costs, innovation, faster working and therefore increased profit or more competitive pricing
19. [1] Analysis: Impact of supportive culture leads to more commitment, lower wastage rates, less labour turnover