(a) Design a study using a questionnaire to investigate whether intrinsic or extrinsic motivation is more effective for workers in an organisation.

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2018). The mark or mark type is shown in brackets.

1. Marks: use generic levels of response Design a study question part (a).
2. Additional: Candidates should design the study showing evidence of design features appropriate to the named method. The named method is: Questionnaire
3. Typical features:
4. ∞ Questionnaires/Interviews: type, setting, example questions. Scoring/rating scale, analysis of responses.
5. ∞ Typical features of research methodology: sampling technique and sample, type of data, ethics, reliability, validity, data analysis.
6. Marks: use generic levels of response 'Design a study' question part (b).
7. Note: If only methodological or psychological explanation is provided max 5 marks
8. Candidates are expected to explain the reasons for the suggested design in part (a). Explanation should be both psychological and methodological. Psychological to include appropriate theory or research.
9. Additional: candidates are expected to justify their decisions or evidence presented regarding the design made in answer to question part (a).
10. Syllabus: Motivators at work: intrinsic and extrinsic motivation.
11. Psychological: Most likely will be the identification of intrinsic and extrinsic motivators and examples of each. The syllabus categorises these as Extrinsic: types of reward systems: pay, bonuses, profit-sharing, performance-related pay. Intrinsic: non-monetary rewards: praise, respect, recognition, empowerment and a sense of belonging.
12. Methodological: explanation of method using typical features as above.