'Organisational commitment can be measured simply by looking at attendance and absenteeism.' To what extent do you agree with this statement? Use examples of research you have studied to support your answer.

Mark scheme

Marking points from the official mark scheme (May/June 2021). The mark or mark type is shown in brackets.

1. [1] High attendance is an indicator of organisational commitment.
2. [1] Low attendance/absenteeism is an indication of a lack of commitment.
3. [1] Normative absenteeism shows a predictable pattern and low organisational commitment.
4. [1] Calculative absenteeism means the worker 'takes advantage' and is absent the maximum number of days before sanctions can be applied (low organisational commitment).
5. [1] Absenteeism may be for other reasons, such as medical or family reasons.
6. [1] Absenteeism statistics do not give a reason for the absence.
7. [1] There are many more things that a worker can offer to show commitment: amount of non-paid overtime; willingness to help – more than just attending.
8. [1] Conclusion: any appropriate conclusion drawn from the discussion that has been presented.