‘Telephone-administered cognitive-behavioural therapy (CBT) to treat obsessive-compulsive disorder (OCD) will never be as effective as face-to-face treatment.' To what extent do you agree with this statement? Use examples of research you have studied to support your answer.

Mark scheme

Marking points from the official mark scheme (May/June 2020). The mark or mark type is shown in brackets.

1. [1] (agree) no travelling time to see the therapist
2. [1] takes less time – 30 mins on phone
3. [1] person at home is more comfortable being in their familiar environment; is less stressful than in an office
4. [1] therapy and procedures are exactly the same
5. [1] (disagree) no non-verbal communication
6. [1] verbal communication may be restricted (may talk for longer if face-to-face but not on telephone)
7. [1] therapist can't review materials (such as homework diary)
8. [1] therapist can't control the environment such as no distractions in an office, but may be lots at home