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O-LevelCommerceRetail trade7100/12 · Oct/Nov 2012 · Q61 Mark

Why might a customer wish to shop online rather than use telephone shopping?

AShe can discuss her requirements with a shop assistant.
BShe can pay using a credit card.
CShe can see pictures of the goods she wishes to order.
DShe is not charged for postage and packing.

✓ Correct answer

C: She can see pictures of the goods she wishes to order.

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About this question

Topic
Retail trade, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2012 Paper 1 Variant 2, question 6.

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