O-LevelCommerceCommunications7100/12 · May/June 2017 · Q231 Mark

When placing an order, why might a trader prefer to use email instead of the telephone?

AThe order may be discussed in detail.

BThe order may be sent over longer distances.

CThere is a written record of the order.

DVerbal feedback on the order can be given.

✓ Correct answer

C: There is a written record of the order.

Oracle Prep sorts past-paper questions by topic, so you can drill Communications and see which topics are most likely to come up next.

Topic: Communications, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, May/June 2017 Paper 1 Variant 2, question 23.

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