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O-LevelCommerceBanking7100/11 · May/June 2010 · Q341 Mark

Telephone banking is used by customers who do not wish to visit their bank in person. Which service can customers receive through telephone banking?

Abuying and selling shares

Bconfirming account balances

Corganising insurance cover

Dsafeguarding legal documents

✓ Correct answer

B: confirming account balances

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About this question

Topic: Banking, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, May/June 2010 Paper 1 Variant 1, question 34.

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