O-LevelCommerceConsumer protection7100/12 · May/June 2014 · Q81 Mark

A shopkeeper must exchange goods when

Ashopper does not want the goods after they have been paid for.

Bshopper prefers another item after the goods have been paid for.

Cgoods are deliberately damaged just after they have been bought.

Dgoods have faults but are supposed to be in perfect condition.

✓ Correct answer

D: goods have faults but are supposed to be in perfect condition.

Oracle Prep sorts past-paper questions by topic, so you can drill Consumer protection and see which topics are most likely to come up next.

Topic: Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, May/June 2014 Paper 1 Variant 2, question 8.

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