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O-LevelCommerceConsumer protection7100/12 · Oct/Nov 2025 · Q51 Mark

The diagram shows information provided by a washing machine manufacturer. Two-year manufacturer's guarantee on all new washing machines What is this called?

This question uses a diagram from the original paper, which isn't shown here. Open the full paper from the past papers archive to see it.

Aadvertising campaign
Bafter-sales service
Cinstallation service
Dpoint of sale

✓ Correct answer

B: after-sales service

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About this question

Topic
Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2025 Paper 1 Variant 2, question 5.

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