O-LevelCommerceConsumer protection7100/11 · Oct/Nov 2018 · Q401 Mark

Esther is buying a new television. Which action must she take in order to protect herself against faulty goods?

ABuy a television that comes with a manufacturer's guarantee.

BChoose a television which does not have a fault.

CConsult a friend about which is the best television to buy.

DQuestion the retailer about possible compensation for a faulty television.

✓ Correct answer

A: Buy a television that comes with a manufacturer's guarantee.

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Topic: Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2018 Paper 1 Variant 1, question 40.

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