O-LevelCommerceConsumer protection7100/12 · Oct/Nov 2017 · Q101 Mark

After buying goods in a store, Ahmed discovers he has been overcharged. What is his best course of action?

Aconsult a lawyer and sue the store

Bcontact the store for a replacement

Creport the store to a consumer protection agency

Dtake the receipt to the store and ask for a refund

✓ Correct answer

D: take the receipt to the store and ask for a refund

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Topic: Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2017 Paper 1 Variant 2, question 10.

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