Evaluate the possible benefits to CSP of the close involvement of employees and the ECE trade union in the workplace.

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2019). The mark or mark type is shown in brackets.

1. [1] Role of HRM
2. [1] Employee participation
3. [1] Role of TU in HRM
4. [1] Importance of collective bargaining
5. [1] Knowledge of principle of linking pay with profits (profit sharing) and high quality work (target setting?)
6. [1] CSP production staff are likely to be relatively unskilled
7. [1] They are currently involved in decision making through the TU and can also put forward suggestions.
8. [1] How might pay, in this case be linked to profit and high quality work, e.g. through some form of QA or TQM, linked with solar panel production and/or necessity for high quality reference to case
9. [1] What may be TU objectives in this case? (e.g., Job losses? Possibility of less pay as paid on piece rate at present)
10. [1] Impacts on CSP as a company, such as de-motivated insecure staff
11. [1] Benefits of collective bargaining in this case
12. [1] Impact on labour costs – may decrease, but may need to recruit more workers who are more skilled, so more costs
13. [1] Long/short term impacts
14. [1] References to economic factors, e.g. falling unemployment
15. [1] Management of change issues
16. [1] Relationship with TU issues