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A-LevelBusiness StudiesHuman resource management9609/12 · Feb/Mar 2024 · Q25 Marks

Define the term dismissal.

  1. (a)Define the term dismissal.[2]
  2. (b)Explain one impact on employees of being trade union members.[3]

Mark scheme

Marking points from the official mark scheme (Feb/Mar 2024). The mark or mark type is shown in brackets.

  1. [2] the act of removing or terminating the job or contract of employment of an employee
  2. [2] usually means that the termination was done by the employer and not a voluntary action by the employee
  3. [2] employee is dismissed for breaking contract/poor conduct
  4. [1] dismissal may also be referred to as termination, firing/fired or discharge
  5. [1] employee leaves the business
  6. [1] an employee's job is lost/finished
  7. [1] better working conditions
  8. [1] improved pay
  9. [1] job security
  10. [1] ensure equality
  11. [1] information and support
  12. [1] empowerment
  13. [1] motivation
  14. [1] cost
  15. [2] improved facilities, breaks, lighting, heating, safe and secure working conditions
  16. [2] collective bargaining on behalf of all their members
  17. [2] protect workers against unfair dismissal and equality and equity in how redundancy is carried out
  18. [2] support for people claiming compensation for workplace injuries
  19. [2] provide relevant information regarding established workplace regulations and procedures
  20. [2] involvement in business decisions
  21. [2] Maslow safety and security/social needs
  22. [2] cost of membership/industrial action can result in lost pay

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, Feb/Mar 2024 Paper 1 Variant 2, question 2.

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