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A-LevelBusiness StudiesHuman resource management9609/12 · Oct/Nov 2019 · Q25 Marks

Define the term 'workforce planning'.

  1. (a)Define the term 'workforce planning'.[2]
  2. (b)Briefly explain two benefits to a business of workforce planning.[3]

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2019). The mark or mark type is shown in brackets.

  1. Analysing/forecasting the numbers of workers (1)
  2. Analysing/forecasting the skills of those workers (1)
  3. Required by a business in the future to achieve its objectives (1)
  4. [2 marks] Sound definition 2 of the factors listed above
  5. [1 mark] Partial definition 1 of the factors listed above
  6. [0 marks] No creditable content.
  7. Answers could include:
  8. A business will identify the existing skills and qualifications of its existing workforce which gives a regular review of how appropriate the workforce is.
  9. A business will identify gaps in skills of the existing workforce.
  10. A business will analyse and anticipate the future needs of the organisation for particular skilled workers.
  11. A business will ensure that in each department and throughout the organisation the numbers and skills of the workforce are appropriate.
  12. Avoids the consequences of not having a workforce plan.
  13. Assists the business to meet objectives and respond to current/future environmental/competitive situations.
  14. Accept any other valid response.
  15. [3 marks] Sound explanation of two benefits for a business of workforce planning.
  16. [2 marks] Sound explanation of one benefit for a business of workforce planning or partial explanation of two.
  17. [1 mark] Partial explanation of one benefit for a business of workforce planning or a list of two benefits or a limited explanation of workforce planning.
  18. [0 marks] No creditable content.

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, Oct/Nov 2019 Paper 1 Variant 2, question 2.

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