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A-LevelBusiness StudiesHuman resource management9609/13 · Oct/Nov 2017 · Q25 Marks

Define the term 'induction training'.

  1. (a)Define the term 'induction training'.[2]
  2. (b)Briefly explain two benefits to a business of training employees.[3]

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2017). The mark or mark type is shown in brackets.

  1. [2] An introductory training programme for new business recruits to provide awareness of the systems and practices used in the business.
  2. A definition such as this merits 2 marks.
  3. A partial definition that merits 1 mark will contain 1 of the 2 points above.
  4. Sound definition given (2 marks)
  5. Partial definition given (1 mark)
  6. No creditable content (0 marks)
  7. [3] Benefits to a business of training employees could include:
  8. ∞ the business chooses what skills to give to its employees.
  9. ∞ you can target the skills needed now and for the future.
  10. ∞ you give a message to employees that they are valued.
  11. ∞ improves staff loyalty and retention.
  12. ∞ may well improve performance/productivity/motivation.
  13. ∞ business can get a competitive advantage with a skilled workforce.
  14. ∞ strengthens the intellectual capital of the business.
  15. ∞ an attractive recruitment tool.
  16. ∞ increases the adaptability of the business and assists change.
  17. ∞ potentially improves staff morale/performance and profits.
  18. Sound explanation of two benefits of employee training for business (3 marks)
  19. Sound explanation of one benefit or partial explanation of two benefits (2 marks)
  20. Partial explanation of one benefit or a list of two (1 mark)
  21. No creditable content (0 marks)

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, Oct/Nov 2017 Paper 1 Variant 3, question 2.

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