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A-LevelBusiness StudiesHuman resource management9609/12 · Feb/Mar 2022 · Q25 Marks

Define the term 'commission'.

  1. (a)Define the term 'commission'.[2]
  2. (b)Explain two disadvantages to a business of using empowerment to motivate its employees.[3]

Mark scheme

Marking points from the official mark scheme (Feb/Mar 2022). The mark or mark type is shown in brackets.

  1. [2] A payment to a salesperson for each sale made.
  2. [1] Payment used for salespeople / to pay people who sell products.
  3. [1] A payment method.
  4. [1] Can be an extra payment over basic salary.
  5. [1] Paying employees who sell things.
  6. [1-3] Employees not capable of taking control over their work.
  7. [1-3] Empowerment/training and development makes employees attractive to other businesses (poaching).
  8. [1-3] Employees prefer other methods of motivation.
  9. [1-3] Managers need to keep control over production.
  10. [1-3] Employees are unskilled.
  11. [1-3] Managers are Theory X not Theory Y.

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, Feb/Mar 2022 Paper 1 Variant 2, question 2.

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