Define the term 'job re-design'.

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2017). The mark or mark type is shown in brackets.

1. [2] The re-structuring / altering / changing of a job (1), usually with employee involvement and agreement, (1) to make the work / job more interesting / satisfying / challenging. (1)
2. [1] A partial definition that merits 1 mark will contain 1 of the 3 points above.
3. NOTE: Some answers refer to the role of an employee changing but do not refer to a 'job' The question is 'job re-design' so explicit reference to a 'job/tasks' must be made for marks to be awarded.
4. [3] Answers could include: Job re-design is designed to: make the job holder feel more valued by increasing their role. This leads to maximum output from satisfied workers; increase motivation of workers and hence help to retain them so reducing costs of recruitment; create a right person – right job fit leading to efficient and effective workforce so increasing productivity; adapt the business / job roles to suit changing economic conditions, therefore having the right staff and skills to deal with change so the business can survive/grow.
5. NOTE: Candidates that do not refer to a 'job' in question 2(a) may nevertheless give acceptable answers in question 2(b) by referring to the impact of job re-design on employees such as new skills and motivation, leading to increased productivity and should be rewarded accordingly.