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A-LevelBusiness StudiesOperations management9609/12 · May/June 2024 · Q35 Marks

Define the term job production.

  1. (a)Define the term job production.[2]
  2. (b)Explain one benefit to a business of capital intensive operations.[3]

Mark scheme

Marking points from the official mark scheme (May/June 2024). The mark or mark type is shown in brackets.

  1. [2] (a) The production process where a one-off/unique/bespoke product is made/for a customer/product completed before the next one is started
  2. [1] (a) Where only one item is produced
  3. [1] (b) May well lead to economies of scale
  4. [1] (b) Machines may well guarantee greater conformity of quality
  5. [1] (b) Machines more efficient than labour
  6. [1] (b) Production costs reduced
  7. [1] (b) Reduces need for labour resource
  8. [1] (b) Increases output/productivity
  9. [2] (b) Substantial opportunities for scale economies – therefore unit cost reductions
  10. [2] (b) Quality can be standardised so products are the same every time – which reduces human errors and customer complaints
  11. [2] (b) Machines can work continuously 24/7 – therefore increased output enabling large orders to be met
  12. [2] (b) Less employees are needed – therefore reduced labour/wage costs
  13. [2] (b) Higher productivity – more effective utilisation of resources

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About this question

Topic
Operations management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, May/June 2024 Paper 1 Variant 2, question 3.

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