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A-LevelBusiness StudiesHuman resource management9609/33 · May/June 2019 · Q516 Marks

Evaluate the possible impact on AC of more flexible employment contracts.

  1. Evaluate the possible impact on AC of more flexible employment contracts.[16]

Mark scheme

Marking points from the official mark scheme (May/June 2019). The mark or mark type is shown in brackets.

  1. Knowledge: Meaning of flexible working, short term, zero hours, part-time contracts
  2. Knowledge: Using HR to meet the needs of the business
  3. Knowledge: Allows a business to operate for more hours
  4. Knowledge: Modernisation may mean more automation
  5. Knowledge: General impacts on staff leading to impacts on business, e.g. low motivation due to insecurity
  6. Application: Unemployment falling will impact labour supply and ability to recruit employees on flexible contracts
  7. Application: AC production staff are likely to be unskilled – new machinery may need higher skill level
  8. Application: What are labour supply conditions in the area of Factory S?
  9. Application: Redundancies already an issue after centralisation – assuming Factory N closes
  10. Application: Impact on chocolate powder production
  11. Application: Impact on image of AC as an ethical business
  12. Analysis: If new machinery requires less skilled workers then recruitment of employees for more flexible working more likely to be possible. (Allow candidate reasoning that higher skilled workers required)
  13. Analysis: Impacts on AC as a company, such as de-motivated employees reducing productivity
  14. Analysis: Impact on labour costs – likely to decrease thus making AC more competitive
  15. Analysis: Flexible contracts may result in higher labour turnover leading to an increase in recruitment costs
  16. Analysis: More responsive to changing market conditions
  17. Evaluation: Depends on nature of employees required e.g. skilled v. unskilled
  18. Evaluation: Depends on the local labour market factors
  19. Evaluation: Depends on effectiveness of HR department
  20. Evaluation: Long / short term impacts

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 16 marks.
Source
A-Level Business Studies, May/June 2019 Paper 3 Variant 3, question 5.

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