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A-LevelBusiness StudiesHuman resource management9609/12 · May/June 2017 · Q15 Marks

Define the term 'leadership'.

  1. (a)Define the term 'leadership'.[2]
  2. (b)Briefly explain two styles of leadership.[3]

Mark scheme

Marking points from the official mark scheme (May/June 2017). The mark or mark type is shown in brackets.

  1. [2] A definition that suggests that 'leadership is the motivation of people towards achieving a common objective or goal'.
  2. [2] Other answers might focus on leaders providing vision, direction, inspiration, strategy, for a business and could be awarded 2 marks if developed.
  3. [1] Definitions that just refer to the motivation of staff.
  4. [0] Do not accept definitions of 'management' – which is said to be about setting objectives, organising resources, co-ordinating staff.
  5. [0] A list of types of leadership.
  6. [3] Sound explanation of two leadership styles.
  7. [2] Sound explanation of one leadership style or partial explanation of two.
  8. [1] Partial explanation of one leadership style or a list of two.
  9. [0] No creditable content.
  10. Autocratic - all decisions taken by leader – staff supervised closely, one-way communication – little information given to staff.
  11. Democratic - participation encouraged, two-way communication, sharing of information, feedback encouraged – involvement of staff in decision-making.
  12. Paternalistic – leader assumes he/she in a better position than staff to know what is best for the organisation, some consultation but final decisions taken by leaders no true participation in decision-making.
  13. Laissez-faire – much of decision-making made by the workforce, arms-length approach – the reverse of autocratic leadership – lots of delegation within very broad limits.

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About this question

Topic
Human resource management, A-Level Business Studies (syllabus 9609). Structured question, 5 marks.
Source
A-Level Business Studies, May/June 2017 Paper 1 Variant 2, question 1.

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