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A-LevelPsychologyOrganisational psychology9990/43 · May/June 2019 · Q1212 Marks

‘There are no positive outcomes of group conflict.'

To what extent do you agree with this statement? Use examples of research you have studied to support your answer.[12]

Mark scheme

Marking points from the official mark scheme (May/June 2019). The mark or mark type is shown in brackets.

[2] Individuals may make less of a contribution
[2] Individuals might begin to distrust others
[2] Conflict might harm group cohesiveness.
[2] Conflict can energise a group: 'wake it up', stimulate it into action
[2] It can reduce complacency perhaps avoiding groupthink
[2] It can increase decision-making quality

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About this question

Topic: Organisational psychology, A-Level Psychology (syllabus 9990). Structured question, 12 marks.
Source: A-Level Psychology, May/June 2019 Paper 4 Variant 3, question 12.

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