(a) Lola is concerned about the risks to her computer when using the Internet. She wants to use some security methods to help protect her computer from the risks. Identify a security method she could use for each of the following risks. Each security method must be different. Describe how each security method will help protect Lola's computer.

Mark scheme

Marking points from the official mark scheme (May/June 2019). The mark or mark type is shown in brackets.

1. [1] Anti-virus (software) // Anti-malware (software)
2. [1] Scans the computer system (for viruses)
3. [1] Has a record of known viruses
4. [1] Removes/quarantines any viruses that are found
5. [1] Checks data before it is downloaded
6. [1] ... and stops download if virus found/warns user may contain virus
7. [1] Passwords
8. [1] Making a password stronger // by example
9. [1] Changing it regularly
10. [1] Lock out after set number of attempts // stops brute force attacks // makes it more difficult to guess
11. [1] Drop-down boxes // onscreen/virtual keyboard
12. [1] Means key logger cannot collect data // key presses cannot be recorded
13. [1] ... and relay it to third party
14. [1] Human error e.g. accidentally deleting a file
15. [1] Hardware failure
16. [1] Physical damage e.g. fire/flood
17. [1] Power failure // power surge
18. [1] Misplacing a storage device
19. [1] Back data up
20. [1] Use surge protection
21. [1] Keep data in a fireproof / waterproof / protective case
22. [1] Use verification methods (for deleting files)
23. [1] Following correct procedure e.g. ejecting offline devices / regularly saving