Identify and explain two reasons why on-the-job training is important for new employees at CC.

Mark scheme

Marking points from the official mark scheme (May/June 2017). The mark or mark type is shown in brackets.

1. [2 × 1] - award one mark for each relevant reason
2. [2 × 1] - award one mark for a relevant explanation for each reason
3. [2 × 2] - award two application marks for each reason
4. Award one mark for each relevant reason (max 2), such as: ensure they are correctly trained for CC methods – less likely to make mistakes/ maintains high quality chocolates
5. efficient at their jobs – increase output/know how to do the job correctly
6. build relationships with existing employees – settle in quicker and happier in new job/easier to ask for help if unsure/more quickly effective in the new job
7. new employees are quickly able to contribute to production – can produce chocolates while training so output higher
8. easier and quicker to arrange - cheaper than off-the-job training
9. less likely to have accidents if correctly trained- employees less likely to be absent from work through injury
10. Note: Do not award induction training or just a simple definition of off-the-job training
11. Award a maximum of three additional marks for each explanation – 2 of which must be applied to this context – of the reason
12. Indicative response: On-the-job training will ensure the new employees are trained correctly (k) in how to make the hand-made chocolates (app). As the chocolates are luxury products using expensive fillings then they must not be wasted (app). If trained correctly then the new employees will carry out their jobs effectively and chocolates will not be faulty and thrown away (an).
13. Possible application marks: Chocolates/high quality chocolates/luxury chocolates; hand-made chocolates; private limited company; labour-intensive production techniques; batch production; 100 production workers; skilled workers in the factory; employed at CC since it started/for 15 years; objective of expansion; developing a new brand of chocolate bar; targeted at the mass market; purchase a new automated production line; output is expected to be high.
14. Relevant points might include: Employees (Positively affected): Increased output – higher wages
15. Training provided – increases skills of workers - increased job satisfaction
16. New jobs - higher wages
17. Easier/less strenuous job
18. Employees (Negatively affected): Some may lose their jobs
19. Different job - may not like it
20. If lose job then lower standard of living – cannot buy as many goods and services
21. Shareholders (Positively affected): Increased profit in long run
22. Share price increased
23. Shareholders (Negatively affected): Reduced dividends in the short run
24. Bank (Positively affected): May need additional loans
25. Bank makes a profit from interest paid on the loan
26. Bank (Negatively affected): Investment may take time for increased revenue – delay in repaying loan
27. If fails the bank loan may not be repaid - bank loses money
28. Knowledge/Analysis/Evaluation – award up to 10 marks using the levels-based mark scheme below.
29. Level 3: 9-10 marks for well justified conclusion as to which stakeholder will be affected the most by the new automated production line and why the others will be less affected.
30. Level 3: 7-8 marks for some limited judgement shown in conclusion as to which stakeholder will be affected the most by the automated production line.
31. Level 2: 4-6 marks Detailed discussion of the positive and/or negative effects on each stakeholder.
32. Level 1: 1-3 marks Outline of the effects on each stakeholder.
33. Level 1 - 1 mark for each L1 statement (max of 3 marks) e.g. Workers may be made redundant.
34. Level 2 - 1 x L2 explanation can gain 4 marks and a further mark can be awarded for each additional L2 explanation (max 6 marks) e.g. Workers may be made redundant as the production line may not require as many workers. Those workers who keep their jobs may benefit by receiving higher wages as they will now be more productive. (L2)
35. Level 3 - For L3 to be awarded there needs to be at least two L2 marks awarded and then a conclusion which justifies which stakeholder is affected the most.
36. Award up to 2 additional marks for relevant application.
37. Possible application marks: Chocolates/high quality chocolates/luxury chocolates; hand-made chocolates; most workers been with CC since it started/for 15 years; private limited company; set up 15 years ago in country X; on-the-job training for new workers; objective of expansion; developing a new brand of chocolate bar; targeted at the mass market; purchase a new automated production line; output is expected to be high; borrow $500 000.