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O-LevelBusiness StudiesUnderstanding business activity7115/12 · May/June 2017 · Q320 Marks

Five years ago Manisha started making cakes for celebrations, such as weddings and birthdays, from her home. Now she has a small shop and 3 employees. Product quality is important to her business. Manisha said: 'I have benefited from the economic boom but I did not expect demand to increase by 500% each year. Somehow I have managed to cope with higher interest rates and all the challenges of being a sole trader. The business is profitable at last but I have to work every day.' A friend has offered to become Manisha's business partner.

  1. (a)What is meant by an 'economic boom'?[2]
  2. (b)Identify two factors which might affect demand for Manisha's products. Factor 1: Factor 2:[2]
  3. (c)Identify and explain two ways in which higher interest rates might affect Manisha's business. Way 1: Explanation: Way 2: Explanation:[4]
  4. (d)Identify and explain two reasons why product quality might be important to Manisha's business. Reason 1: Explanation: Reason 2: Explanation:[6]
  5. (e)Do you think Manisha should have a business partner? Justify your answer.[6]

Mark scheme

Marking points from the official mark scheme (May/June 2017). The mark or mark type is shown in brackets.

  1. [2] strong rise in level of economic activity OR Period of time when GDP rising rapidly
  2. [1] economy doing well [high GDP] or rise in level of economic activity or GDP rising
  3. [1] Low OR falling unemployment OR shortage of skilled workers
  4. [1] Rising inflation
  5. [1] High levels of disposable income
  6. [1] Increased number of business start ups
  7. [1] High levels of consumer confidence OR demand
  8. [1] High levels of business confidence OR profits
  9. [1] Price charged by Manisha
  10. [1] Fashion and trends
  11. [1] Consumer tastes and preferences
  12. [1] Stage in economic cycle OR changes in economic factors e.g. interest rates, taxes
  13. [1] Level of consumer income
  14. [1] Actions of competitors e.g. new products or changes in prices
  15. [1] Complementary goods
  16. [1] Increase in population
  17. [1] Level OR effectiveness of advertising
  18. [1] Quality of product
  19. [1] Increase in cost (of borrowing) OR expenses OR cash outflows [k]
  20. [1] if used loan to purchase shop [app]
  21. [1] Reduced demand for products OR consumers reduce spending [k]
  22. [1] as can afford fewer cakes [app]
  23. [1] Look to sell assets for cash to reduce existing loans [k]
  24. [1] Workers may want a pay rise [k]
  25. [1] May have to increase prices (to remain profitable) [k]
  26. [1] Business less likely to expand OR reduce investment [k]
  27. [1] so may struggle to meet the increase in demand [app]
  28. [1] Helps maintain customer loyalty [k]
  29. [1] which could lead to repeat purchases OR buy again and again OR keep buying [an]
  30. [1] Increase or ensure sales [k]
  31. [1] as if cake does not taste right [app]
  32. [1] people will find alternatives [an]
  33. [1] Poor quality damages reputation OR brand image [k]
  34. [1] so sales may fall [an]
  35. [1] No need to replace faulty products [k]
  36. [1] which will help reduce costs [an]
  37. [1] of ingredients [app]
  38. [1] Charge/maintain high prices [k]
  39. [1] for her cakes [app]
  40. [1] which could improve her profit margin [an]
  41. [1] Way to add value [k]
  42. [1] To meet legal requirements OR poor quality could damage people's health [k]
  43. [1] as it's a food product [app]
  44. [1] To gain competitive advantage [k]
  45. [1] To reduce complaints [k]
  46. [1] Share workload OR responsibility [k]
  47. [1] so does not have to work everyday [app]
  48. [1] which could reduce her own stress OR allow her more free time [an]
  49. [1] More ideas OR skills [k]
  50. [1] from her friend [app]
  51. [1] which could make the business more competitive [an]
  52. [1] Extra source of finance [k]
  53. [1] which is important as interest rates high [app]
  54. [1] so less need to borrow money [an]
  55. [1] Still has unlimited liability status OR liability for debts [k]
  56. [1] as being a sole trader [app]
  57. [1] but possible losses can be shared [an]
  58. [1] Loss of some control [k]
  59. [1] over type of cakes made [app]
  60. [1] Risk of disagreements OR slow decision making [k]
  61. [1] so less responsive to changes in customer demand [an]
  62. [1] Have to share profits made [k]

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About this question

Topic
Understanding business activity, O-Level Business Studies (syllabus 7115). Structured question, 20 marks.
Source
O-Level Business Studies, May/June 2017 Paper 1 Variant 2, question 3.

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