CPK operates 5 sports clubs. Each club offers a range of activities including gym and yoga classes. CPK uses job enrichment to keep its 60 employees well-motivated. Having the right marketing mix is important to CPK's success. The Finance Director is analysing CPK's financial statements. An extract is shown in Table 3.1. He wants to know how an increase in taxation might affect CPK's business. Table 3.1 Extract from CPK's financial statements | | 2020 | 2021 | |:---|:---:|:---:| | Current ratio | 1.6 | 1.3 | | Profit margin | 12% | 10% | | Non-current assets | $2m | $2m |
- (a)Define 'non-current assets'.[2]
- (b)State two elements of the marketing mix.[2]
- (c)Outline two ways CPK might be affected by an increase in taxation.[4]
- (d)Explain one possible effect on CPK of the change in each of the following ratios as shown in Table 3.1: Change in current ratio: Explanation of effect on CPK: Change in profit margin: Explanation of effect on CPK:[6]
- (e)Do you think job enrichment is a better way for a business to motivate its employees than profit sharing? Justify your answer.[6]
This question uses a diagram from the original paper, which isn't shown here. Open the full paper from the past papers archive to see it.
Mark scheme
Marking points from the official mark scheme (Oct/Nov 2022). The mark or mark type is shown in brackets.
- [2] Resources owned by a business which will be used for a period longer than one year
- [2] OR Items owned by a business for more than one year
- [1] Partial definition e.g. items owned by the business
- [1] Items in the business for more than one year
- [1] Two from: Price, product, place, and promotion
- [k] Less profit; [app] to help improve the sports clubs
- [k] Decreased demand; [app] at the 5 locations
- [k] May have to increase prices; [k] affecting its marketing mix
- [k] Can increase expenses / cost of buying materials
- [k] Decreased / fallen / worsened / deteriorated [k] or [app]
- [an] May need to reduce creditors / trade payables [k] to avoid cashflow problems; [app] in the sports clubs
- [an] May need to improve cash by selling more products or sell unwanted non-current assets
- [an] May have problems paying its short-term liabilities / less liquidity / less cash available
- [an] May make it harder to obtain finance
- [an] Suppliers may be less willing to provide goods (on credit)
- [k] Decreased / fallen / worsened / deteriorated [k] or [app]
- [an] May need to increase prices; [k] to improve profit margin; [app] in the 5 clubs
- [an] Need to look for ways to increase added value
- [an] May look for ways to lower variable costs / expenses
- [k] Business able to make most / full use of employee's skills; [k] which can help increase labour flexibility; [an]
- [k] Training may be needed; [k] which can increase expenses; [an]
- [k] Workers gain more job satisfaction/ feel recognised/valued
- [k] Not all workers are able / want to do more complex work; [k] leading to mistakes/ waste; [an]
- [k] Not easy to add extra tasks to some jobs
- [k] Time consuming to redesign tasks
- [k] May create conflict between employees (as may not be possible to offer opportunities to all)
- [k] Money is a major motivator for many employees
- [k] Can help build team spirit / sense of belonging / common goal
- [k] Not everyone is motivated by money
- [k] If business makes low/ no profit, then there is little/ nothing to share; [k] which could decrease motivation; [an]
- Job enrichment can help the business make the most use of employee's skills [k] increasing productivity [an]. A business making no profit, has nothing to share [k] which could decrease rather than increase motivation [an]. I think job enrichment is better as making the job more interesting is more likely to motivate employees every day. [eval]. Profit-sharing is at the end of the year, and therefore is likely to have less impact on daily effort. [eval]
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