Alex started APB as a sole trader business 4 years ago. APB provide printing services for local businesses such as leaflets and brochures. Alex thinks having a good location is important to any business. All APB's 6 employees receive on-the-job training. Alex has a democratic leadership style and uses job rotation to help keep employees motivated. To meet an increase in demand, Alex plans to buy an additional printing machine. This will cost $1800. Alex has to decide on an appropriate source of finance.
- (a)Define 'job rotation'.[2]
- (b)State two factors that a service sector business should consider when deciding where to locate. Factor 1: Factor 2:[2]
- (c)Outline one advantage and one disadvantage to APB of using on-the-job training. Advantage: Disadvantage:[4]
- (d)Explain one advantage and one disadvantage of Alex having a democratic leadership style. Advantage: Explanation: Disadvantage: Explanation:[6]
- (e)Do you think the amount of money needed is the most important factor for a sole trader to consider when deciding on an appropriate source of finance? Justify your answer.[6]
Mark scheme
Marking points from the official mark scheme (May/June 2021). The mark or mark type is shown in brackets.
- [2] Employees swapping around and doing each specific task for only a limited time
- [2] Process of switching an employee between jobs over a period of time
- [2] Increasing variety in the workplace by allowing workers to switch from one task to another
- [1] Partial definition e.g. workers do a variety of tasks
- [1] Customers / level of demand
- [1] Cost of rent/taxes
- [1] Availability of land/space/parking
- [1] Government assistance
- [1] Cost/availability of labour
- [1] Legal controls
- [1] Competitors / near to other business
- [1] Transport / accessibility / technology / infrastructure or examples such as electricity, water, gas
- [1] Personal preference of owners
- [1] Climate
- Advantage: [K] Some output produced while training [app] so able to still print some brochures
- Advantage: [K] Costs less than off-the-job [app] and cost might be important issue as he is a sole trader
- Advantage: [K] Specific to business / control what is taught [app] using the printing machines
- Disadvantage: [K] Trainer may not produce as much output / potential disruption [app] when teaching the 6 employees
- Disadvantage: [K] Trainer may not have the necessary skills / may not know up-to- date methods [app] for the new machine
- Disadvantage: [K] Trainer may pass on bad habits / may be a poor-quality trainer
- Disadvantage: [K] Employees make more mistakes when learning which increases waste
- Advantage: [K] Improves motivation / sense of belonging [app] of his 6 employees [an] leading to increased output / productivity
- Advantage: [K] Help keep worker loyalty [app] employees are motivated [an], so less time/money spent on recruiting new employees
- Advantage: [K] Creates time for managers to do other work [an] leading to fewer mistakes
- Advantage: [K] Better decisions could be made as can use employees experience and skills [app] such as deciding which is the best machine to buy
- Disadvantage: [K] Some employees may not want / be able to cope with being consulted [app] slowing down the decision-making process [an] about what to print
- Disadvantage: [K] Unpopular decisions less likely to be made
- Disadvantage: [K] Mistakes can be made if workers are not skilled / lack experience [app] which can damage reputation [an] of this sole trader business
- Disadvantage: [K] Time-consuming / disagreements may arise
- [K] The business might not have sufficient funds [an] so would need to borrow
- [K] A sole trader is likely to have access to fewer sources of finance
- [K] Cost of finance / interest [an] would change expenses [an] altering profit margin
- [K] Unlimited liability for sole traders [an] means that if the business cannot pay its debts the owner's personal assets would be at risk
- [K] Amount of debt [an] if a business already has a high level of borrowing banks may not lend any more money
- [K] Purpose (why money is needed) [an] if buying a non-current asset then a long-term source would be used [an] allowing sufficient time to repay
- [Eval] The amount is important because a business might not have sufficient funds [k] so would need to borrow money [an]. This would involve interest [k] which would increase business expenses [an]. Unlimited liability is probably the most important factor for a sole trader because this reduces the finance options available [eval]. They are probably also seen as higher risk so whatever the amount finance is it is likely to be more expensive [eval].
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