Your cousin got married recently. You helped your cousin to arrange the wedding celebration at a top hotel. The celebration was enjoyable but the hotel made some mistakes. You decide to write a letter to the hotel manager about the wedding celebration. Write your letter. You must include the following:

Mark scheme

Marking points from the official mark scheme (May/June 2022). The mark or mark type is shown in brackets.

1. [QP Instruction] Cover all three points above in detail. You should make your letter polite and informative. Start your letter 'Dear Hotel Manager' and remember to supply a suitable ending.
2. [MS Guidance, Section 1] Candidates are expected to: 1 Write a letter which communicates information clearly, accurately and economically; 2 Carry out the instructions as detailed on the question paper regarding the particular information required. Candidates will be awarded up to 15 marks for following the task instructions and up to 15 marks for the language used.
3. [MS Task Fulfilment, Band 5, 13-15 marks] Very good understanding of purpose.
4. [MS Task Fulfilment, Band 5, 13-15 marks] Clear awareness of the specified situation and audience.
5. [MS Task Fulfilment, Band 5, 13-15 marks] Text type entirely appropriate.
6. [MS Task Fulfilment, Band 5, 13-15 marks] All required points developed in detail, fully amplified and well organised.
7. [MS Task Fulfilment, Band 5, 13-15 marks] Given information well used to justify personal opinion and interpretation.
8. [MS Task Fulfilment, Band 5, 13-15 marks] Tone and register entirely appropriate.
9. [MS Language, Band 8, 14-15 marks] Highly accurate writing, apart from very occasional slips.
10. [MS Language, Band 8, 14-15 marks] Sentence structures varied for particular effects.
11. [MS Language, Band 8, 14-15 marks] Verb forms largely correct and appropriate tenses consistently used.
12. [MS Language, Band 8, 14-15 marks] Vocabulary wide and precise.
13. [MS Language, Band 8, 14-15 marks] Punctuation accurate and helpful.
14. [MS Language, Band 8, 14-15 marks] Spelling accurate, apart from very occasional slips.
15. [MS Language, Band 8, 14-15 marks] Paragraphs have unity, are linked, and show evidence of planning.