O-LevelCommerceConsumer protection7100/11 · Oct/Nov 2014 · Q81 Mark

Why do customers need safeguarding by consumer protection law when buying products?

ACustomers may not be able to read or write.

BCustomers may want to return products if they do not like them.

CProducts are becoming more complex and technical.

DProducts are sold in too much packaging.

✓ Correct answer

C: Products are becoming more complex and technical.

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Topic: Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2014 Paper 1 Variant 1, question 8.

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