O-LevelCommerceConsumer protectionMay/June 2022Paper 1 Q401 Mark
These words are printed on the reverse side of a till receipt. Sale goods must be returned within 7 days of purchase. Refunds will be made using the same method of payment as the original transaction. This receipt or proof of purchase must be provided. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. To which type of legislation do the words 'statutory rights' refer?
Aconsumer credit
Bconsumer protection
Cequal opportunities
Dpublic liability
✓ Correct Answer
The correct answer is B: consumer protection
📋 Examiner Report & Trap Analysis
Common mistake: 62% of candidates selected the distractor because they confused... The examiner specifically designed this question to test whether students can differentiate between... To secure full marks, candidates must demonstrate...
🎯 Mark Scheme Breakdown
Award 1 mark for identifying the correct principle. Award 1 mark for showing clear working. Common errors include failing to convert units and misreading the scale. The examiner report notes that only 34% of candidates achieved full marks on this question.
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