O-LevelCommerceBanking7100/12 · May/June 2022 · Q311 Mark
What is an advantage to a bank of encouraging customers to use internet banking?
AThe bank can provide cash to customers whenever needed.
BThe bank has personal contact with customers.
CThe bank spends less on staff and premises.
DThe bank will have less problems with fraud.
✓ Correct answer
C: The bank spends less on staff and premises.
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