O-LevelCommerceRetail trade7100/12 · May/June 2022 · Q71 Mark

Which impact on customer shopping patterns has been caused by the growth in ecommerce?

AConsumers visit more physical shops to view potential purchases.

BFewer consumers use smartphones to do their shopping.

CSome high street retailers have closed their stores.

DThe value of online sales falls each year.

✓ Correct answer

C: Some high street retailers have closed their stores.

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Topic: Retail trade, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, May/June 2022 Paper 1 Variant 2, question 7.

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