O-LevelCommerceBanking7100/12 · May/June 2021 · Q301 Mark
The newspaper headline [Figure 30.1] is about the closure of bank branches. Why are many bank branches closing?
This question uses a diagram from the original paper, which isn't shown here. Open the full paper from the past papers archive to see it.
ABank branches have to make way for more shops and restaurants.
BBanks cannot recruit enough staff.
CCustomers are changing to online banking.
DThey are difficult to keep secure.
✓ Correct answer
C: Customers are changing to online banking.
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