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O-LevelCommerceRetail trade7100/12 · May/June 2019 · Q61 Mark

What is a feature of a department store and not of an e-shop?

AIt accepts payments by credit card.
BIt has an up-to-date website.
CIt is located in a busy shopping centre.
DIt offers refunds to customers.

✓ Correct answer

C: It is located in a busy shopping centre.

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About this question

Topic
Retail trade, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, May/June 2019 Paper 1 Variant 2, question 6.

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