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O-LevelCommerceCommunications7100/11 · Oct/Nov 2025 · Q201 Mark

What is an advantage of oral communication when selling to a customer?

AThe seller gets immediate feedback.
BIt takes a lot of time.
CThe information is distorted.
DThere is no written record.

✓ Correct answer

A: The seller gets immediate feedback.

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About this question

Topic
Communications, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2025 Paper 1 Variant 1, question 20.

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