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O-LevelCommerceConsumer protection7100/11 · Oct/Nov 2023 · Q401 Mark

A consumer will always receive a refund for a product if she has

Abeen aware of a fault in the product at the time of purchase.
Bchanged her mind and does not want the product.
Creceived the product in damaged condition.
Dused the product for more than 28 days.

✓ Correct answer

C: received the product in damaged condition.

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About this question

Topic
Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2023 Paper 1 Variant 1, question 40.

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