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O-LevelCommerceCommunications7100/11 · Oct/Nov 2023 · Q391 Mark

The diagrams show four options seen by customers using a website. Which option helps customers with concerns that might also have been raised by others?

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AContact
BFAQ
CSitemap
DT & Cs

✓ Correct answer

B: FAQ

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About this question

Topic
Communications, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2023 Paper 1 Variant 1, question 39.

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