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O-LevelCommerceRetail trade7100/11 · Oct/Nov 2023 · Q51 Mark

Which advantage of small-scale retailing is not important for creating customer loyalty?

Aflexible opening hours

Binformal credit

Clow operating costs

Dpersonal service

✓ Correct answer

C: low operating costs

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About this question

Topic: Retail trade, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2023 Paper 1 Variant 1, question 5.

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