O-LevelCommerceInsurance7100/11 · Oct/Nov 2021 · Q311 Mark

Mrs Dube owns a small shop. Which risk can she not insure against?

Acustomer falling over in her shop

Bemployee stealing from her shop

Cpoor customer service causing loss of sales

Dworker injured while working for her

✓ Correct answer

C: poor customer service causing loss of sales

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Topic: Insurance, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2021 Paper 1 Variant 1, question 31.

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