Miah wants to buy a new games console from a retail store. She will need credit to buy this consumer durable.
- (a)What is meant by the term consumer durable?[1]
- (b)Explain two reasons why retailers offer credit.[4]
- (c)Which of these statements about the changing environment of commerce are true and which are false? Tick (✔) TRUE or FALSE in the correct column. [Table data: Development of games consoles would be an example of a PEST technological factor.; Excessive packaging of goods by retailers benefits the environment.; Ethically produced goods are produced in dangerous environments.][3]
- (d)Miah can buy the games console on her credit card or on a store card. Which do you recommend? Give reasons for your answer.[8]
Mark scheme
Marking points from the official mark scheme (Oct/Nov 2020). The mark or mark type is shown in brackets.
- [1] Goods that last a long time / have a long lifespan.
- [1] May increase sales / cashflow
- [1] especially if competitors are not offering credit / gain competitive edge
- [1] Attracts people into the store / likely to tell their friends
- [1] To encourage impulse buying / shoppers without cash
- [1] Will clear stocks more quickly / reducing risk of loss from out-of-date goods / before it loses its value / allow example
- [1] Easier to sell larger items / consumer durables / which have higher mark-ups
- [1] Needs to compete / to gain greater market share
- [1] Customers can afford them to pay with credit / may not be able to afford the goods / so able to spread repayments / pay later
- [1] Increased customer loyalty / well-known customers / repeat sales / keep purchasing from the same retailer
- [1] Earn interest / increases income / profit
- [1] Has excess goods / needs to restock.
- [1] Development of games consoles would be an example of a PEST technological factor. (TRUE)
- [1] Excessive packaging of goods by retailers benefits the environment. (FALSE)
- [1] Ethically produced goods are produced in dangerous environments. (FALSE)
- [Credit card point 1] Provides instant credit, up to a limit
- [Credit card point 2] Free credit allowed for up to a month so can use games console without paying immediately
- [Credit card point 3] Can be used in a wide range of outlets / shops
- [Credit card point 4] Can help with cash flow
- [Credit card point 5] Receive monthly statements to see what is owed
- [Credit card point 6] Temptation to overspend encouraging debt
- [Credit card point 7] Interest is charged if amount owed on statement is not paid off which can make it expensive
- [Credit card point 8] Risk of becoming a bad debtor / being taken to court if credit card bill not paid off.
- [Store card point 1] Often receive a discount on goods
- [Store card point 2] May earn reward points which can be used to obtain free gifts / special offers / free delivery
- [Store card point 3] Provides interest-free credit if paid off each month so helping cash flow
- [Store card point 4] High interest rates can make it more difficult to pay off, if not paid on time
- [Store card point 5] Temptation to overspend encouraging debt
- [Store card point 6] Can only use the store card in one store.
- [Evaluation point 1] A store card will offer a discount / reward so is more attractive but an inexperienced borrower may not repay the debt in time so it will cost a lot more when interest is added – to either type of card.
- [Evaluation point 2] The most important thing is that Miah is able to repay to avoid interest.
- [Level 3, 7-8 marks] The candidate is able to offer a recommendation with a thorough evaluation of buying a games console with either a credit card and a store card
- [Level 2, 5-6 marks] Candidate offers a satisfactory analysis of the use of buying a games console with a credit or store card
- [Level 1, 1-4 marks] Candidate demonstrates some knowledge and understanding of credit and store cards with application to games console
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