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O-LevelCommerceConsumer protection7100/11 · Oct/Nov 2020 · Q401 Mark

Mrs Moyo buys a new toaster from a shop. When she arrives home, she discovers that the toaster is faulty. According to consumer law, what should she do?

Aclaim compensation for her wasted time
Breturn to the shop for a replacement toaster
Ctake no action
Dtell the police

✓ Correct answer

B: return to the shop for a replacement toaster

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About this question

Topic
Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source
O-Level Commerce, Oct/Nov 2020 Paper 1 Variant 1, question 40.

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