O-LevelCommerceCommunications7100/12 · Oct/Nov 2019 · Q211 Mark

Why is voicemail important to a business?

AIt allows callers to make calls that are later charged to their telephone bills.

BIt enables a telephone to be left unattended and to receive messages.

CIt encourages people to make free phone calls to the business.

DIt offers people the opportunity to communicate whilst on the move.

✓ Correct answer

B: It enables a telephone to be left unattended and to receive messages.

Oracle Prep sorts past-paper questions by topic, so you can drill Communications and see which topics are most likely to come up next.

Topic: Communications, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2019 Paper 1 Variant 2, question 21.

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