O-LevelCommerceConsumer protection7100/11 · Oct/Nov 2019 · Q401 Mark

Mrs Wang purchased a bed from RR Supplier who has an advertising slogan of 'We guarantee we will not be beaten on price'. She then found the same model of bed $40 cheaper from a different supplier. What action must RR Supplier take when Mrs Wang complains?

Aaccept the bed back and give a refund of $20

Bchange its advertising slogan

Crefund the difference of $40

Dsupply a voucher for $40

✓ Correct answer

C: refund the difference of $40

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Topic: Consumer protection, O-Level Commerce (syllabus 7100). Multiple choice, 1 mark.
Source: O-Level Commerce, Oct/Nov 2019 Paper 1 Variant 1, question 40.

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