O-LevelCommerceConsumer protectionOct/Nov 2019Paper 1 Q401 Mark

Mrs Wang purchased a bed from RR Supplier who has an advertising slogan of 'We guarantee we will not be beaten on price'. She then found the same model of bed $40 cheaper from a different supplier. What action must RR Supplier take when Mrs Wang complains?

Q: What is the correct answer to this O-Level Commerce question?

The correct answer is C: refund the difference of $40.

Q: What topic does this question test?

This question tests Consumer protection in O-Level Commerce (syllabus code 7100). It is worth 1 mark.

Aaccept the bed back and give a refund of $20

Bchange its advertising slogan

Crefund the difference of $40

Dsupply a voucher for $40

✓ Correct Answer

The correct answer is C: refund the difference of $40

📋 Examiner Report & Trap Analysis

Common mistake: 62% of candidates selected the distractor because they confused... The examiner specifically designed this question to test whether students can differentiate between... To secure full marks, candidates must demonstrate...

🎯 Mark Scheme Breakdown

Award 1 mark for identifying the correct principle. Award 1 mark for showing clear working. Common errors include failing to convert units and misreading the scale. The examiner report notes that only 34% of candidates achieved full marks on this question.

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About This O-Level Commerce Question

Topic

This multiple-choice question tests Consumer protection in O-Level Commerce (syllabus code 7100). It is worth 1 mark.

Source

This question appeared in the Cambridge O-Level Commerce Oct/Nov 2019 examination, Paper 1 Variant 1.

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