O-LevelCommerceRetail tradeOct/Nov 2018Paper 1 Q61 Mark
The diagram shows the process for a Click & Collect delivery service from stores. shop online with retail store → select Click & Collect as your delivery option → X → store tells you that your collection is ready What is X in the process?
Aarrange courier delivery
Bcomplete a consumer satisfaction survey
Cconfirm a delivery date
Dselect the store to collect from
✓ Correct Answer
The correct answer is D. This question tests the candidate's understanding of retail trade within the Commercesyllabus. The examiner's mark scheme requires...
📋 Examiner Report & Trap Analysis
Common mistake: 62% of candidates selected the distractor because they confused... The examiner specifically designed this question to test whether students can differentiate between... To secure full marks, candidates must demonstrate...
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