Recommend an appropriate organisation structure for SU.

Mark scheme

Marking points from the official mark scheme (Oct/Nov 2018). The mark or mark type is shown in brackets.

1. [K] Understanding of responsibility, delegation, control, trust, line and staff, span of control, communication
2. [K] Conflicts between line and staff managers
3. [K] Stating advantages and disadvantages of different approaches
4. [K] Use of info in Appendix 1
5. [K] Appropriate span of control/delegation for each functional area
6. [APP] Role of line and staff in SU
7. [APP] Department managers arguing/conflict
8. [APP] Desire to work together
9. [APP] Otto's role in the hierarchy
10. [APP] New factory being set up
11. [APP] Current structure, including hierarchical or matrix in Research
12. [AN] Implications of differing level of control and trust and accountability and impact
13. [AN] Development of advantages and disadvantages of different approaches
14. [AN] Suitability of uniform approach to all departments of SU
15. [AN] Effect on motivation of employees of different approaches and impact on SU
16. [AN] Effect of response to changing production environment
17. [EVAL] Supported recommendation on structure
18. [EVAL] Weighing up advantages and disadvantages of different structures
19. [EVAL] Need to manage any change - by change management/training